We hope you will enjoy your purchases. We package our products to insure they safely travel to your door. We are not responsible for items stolen from your doorstep or mailbox. We will supply you with proof of shipment. All Sales are final. No returns on books or patterns. No returns on fabrics or notions. We check to make sure you are getting the finest quality products before we ship to you. If you have materials dropped shipped from a third party, we are not responsible for their shipping practices and you will need to take up the matter with them. We will inform you of your package arrival date and you are responsible to be there for pick up or have your pick up arrangement planned ahead of delivery. We are not responsible for lost or stolen packages. Please check to make sure you have given us the proper address for delivery. *Some items require extra shipping costs and will require us to add additional shipping to your order. We will inform you of this change and make every effort to be as cost effective. **With large orders, we recommend you purchase additional insurance for shipping your order. We can contact you with the cost and add it to your order upon your request. The post office only insures up to $50. ***We cannot ship liquids through the mail and reserve the right to refuse an order for and sprays, glues or liquid items. They are listed on our website for the convenience of our customers to inform about the products we carry in store! Please call to place your order and you can pick it up at Quilt Republic upon payment.